Places Gym auto-freezing payments through lockdown

Mason Moore | Hinckley Reporter | 2 November 2020

PLACES GYM, who have two locations in Hinckley, have announced that gym members will have their payments automatically frozen during the upcoming second lockdown.

Gym-goer with a barbell (Unsplash)

Places will last operate on Wednesday, then temporarily close their doors to their two town gyms during the four-week lockdown which starts on Thursday 5 November, as they fall under the Government’s ‘non-essential’ business sector.

The gym chain, owned by the ‘Places for People’ Group, have two Hinckley locations – one on Station Road near The Crescent shopping complex, and the other inside of the Hinckley Leisure Centre based in the Argents Mead park.

Avid gym-goers do not need to worry about losing their membership or days, as they will not lose any of these during the temporary four-week closure.

Payments made through direct debit by Premium members have been automatically frozen.

Whilst the direct debit process begins before payments come out of the account between 1 November to 3 November, which the gym chain ‘are unable to stop’, they are adjusting future payments to make amends when they re-open.

Premium members who are owed days at the gym will have these payments adjusted by Places, to ensure that they receive them when they reopen their doors once again.

Members who have paid up-front for either an annual or fixed-term membership will have their membership end date extended. This ensures that the members receive full membership term.

Places stated on their website: “We do all of this for you once we know when we’re re-opening. We’re currently planning for a 4-week lockdown.”

Annual members and those with a monthly subscription are being provided with a complimentary six-week Essential Virtual Studio membership.

The free Essential Virtual Studio Membership is obtainable through the Places Locker app, starting from Friday 6th November.

Access to the Virtual Studio usually costs members an additional £5. All on-demand content will be free to members who pay annual and monthly, starting from this Friday. There is a 30 per cent off discount available on live streaming content.

Leave a Reply