Mason Moore and Vaughan Moore | 24 June 2020

TODAY, two McDonald’s Nuneaton branches have reopened for takeaway and delivery orders only, with one on the high street and one in-store.

McDonald’s UK have reopened the doors to their Queens Road-based restaurant today (24 June) in Nuneaton town centre at 11am, but this is not the only franchise open in the town.

Alongside the town centre restaurant, Asda Nuneaton have seen their in-store McDonald’s location also join the list of returning restaurants.

Asda’s in-store restaurant went a temporary hiatus back in March as the pandemic forced the restaurant to temporarily close as it was a non-essential service.

The reopening restaurants are only offering delivery and takeaway services from the branches as dining-in is still not an option at this moment in time.

This means that food delivery drives can collect orders for customers who have placed mobile orders and customers can come in and take their food away if they would like to.

Reopening changes

Orders shall be capped at a strict spending limit of £25 per order to speed up the process.

McDonald’s have asked visitors to pay by using digital payments like Google Pay and Apple Pay, or contactless card payments.

Signposting and floor markings have been put in place to create a one-way system around the restaurants for both customers and delivery partner couriers.

Hand sanitising stations have been introduced across all restaurants and customers shall be encouraged to use the provided hand sanitiser at the stations once they enter the restaurant.

There will be fewer self-order screens in operation, and they will be sanitised at least every 30 minutes.

Customers are being asked to collect food alone if they can.

Customers have the opportunity to place their food orders by using the My McDonald’s app before arriving in-store to pick up their food.

The app also gives customers an opportunity to view the reduced menu which staff are serving select foods from.

McDonald’s have made the decision to keep most of their services closed, including: Digital play areas, play areas, customer toilets, dining areas and recycling points.

Most of McDonald’s packaging can be recycled, so customers are being encouraged to dispose of their litter responsibly and recycle once when they get home.

To help protect both staff and other customers, customers who are feeling unwell are being asked not to enter the restaurant.

The restaurants have returned with fewer people working on each shift with reduced operating hours, from 11am until 10pm.

Staff shall serve customers from behind Perspex screens. Perspex screens have been put in place in the kitchens, service areas, and Drive-thru windows.

Staff members will wear personal protective equipment (PPE), such as face coverings and disposable gloves.